Frequently Asked Questions

Q. My plant light doesn’t come on in the morning it comes on in the afternoon and stays on after I go to bed.

A. The plant light will start its “day” when you plug it in, so if you plug it in during the afternoon, if will always start its cycle then. If you want the plant light to turn on in the morning, just disconnect the transformer from the wall and plug it in when you want it to turn on for the day.

Q. What is the warranty on the plant light and bulb?

A. Both have a 1-year warranty by Glentronics, Inc.

Q. Sometimes my plant light will just “turn off” and no lights will be on at all.

A. Check to make sure the transformer is firmly plugged into the wall. It is bulky and in some outlets it won’t make contact with the plug correctly. Try plugging the transformer into an extension cord and see if it helps.

Q. The “Water Me” light is never lit, sometimes the soil is dry but that light never goes on.

A. The moisture sensor can pick up moisture below the top soil so if you stick the probe deep, there may be moisture below the surface even though the topsoil is dry. If the type of plant you’re using the plant light with needs less moisture then stick the probe deep into the soil but if your plant needs more moisture then stick the probe just below the surface. To check the probe, simply remove it from the soil and see if the “Water Me” light goes on.

Q. My plant is growing very tall and I would like to extend the hood higher, is there any type of extender I can buy for my lamp?

A. At this time there is no extender you can purchase from Glentronics, Inc.

Q. I have seedling and I want to “force grow” them or I have a plant that needs a lot of light, what can I do?

A. To get 13 hours of light all the time, simply press the “season” button and hold until the summer light flashes, that will cancel the changing of the seasons and give you a constant 13 hours (summer) of light. In order to cancel this just unplug the light from the wall and start the cycles again.

Q. I think there is a problem with my plant light, how do I get it serviced?

A. Just call Glentronics, Inc. at 800-991-0466, option 3 and they’ll tell you how to proceed.

Q. Can I use a higher watt bulb with my plant light?

A. No, the bulb for the plant light is a 9-watt, 6400-Kelvin bulb that simulates sunlight and has a special base. It’s doubtful you’ll find one that fits in the plant light socket at your local store but it must be a 9-watt bulb.